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Products

Products

Frequently Asked Questions

Products are eligible for exchange or refund for up to 30 days following the purchase date.

All items must be returned unworn, undamaged, unused and no signs of pet dander, with their original packaging and tags attached.

For more information regarding returns and exchanges, please see below:

https://sturdiproducts.com/policies/refund-policy

Products on final sale or clearance are not eligible for exchange or return.

Please allow up to 2 business days for your order to be processed. You’ll receive a shipment notification with a tracking number as soon as your order's package ships.

Please note, our fulfillment center is closed Saturday and Sundays. Orders placed on weekends will be shipped out Mondays.

Our products are manufactured in Vietnam.

Our products are manufactured in Vietnam.

Why Choose Sturdi?

Trusted by pet professionals for over 30 years

Since 1993, Sturdi products have been fixtures in the cat show circuit and used by professional pet transporters worldwide.

Flexible design built for air-travel

Sturdi's unique flexible design makes fitting a carrier underneath airline seats easier and air travel less stressful.

Durable material built for a lifetime of use

Our carriers and portable pop-up kennels utilize 600D fabric, YKK zippers, and reinforced mesh for years of worry free use.

Built for real life

We design Sturdi products without compromise and with our users and their furry best friends in mind.